Seeking to serve

as a Joseph

In Genesis 39-50 Joseph is sold into slavery and served diligently in the various roles the Lord placed him in, whether it was his jailer or serving as the right hand to Pharaoh. 

Faith driven, self-motivated learner seeking to understand how the world really works. My life's purpose is to be a good and faithful servant, to make disciples of the nations, and to grow and subdue the earth for His kingdom and glory.

Gideon Harris

Business Systems Architect

Experience


Gideon Harris is a seasoned Business Systems Architect with over half a decade of experience in software implementation, integration, and automation. Having worked with over 35 companies across various industries, Gideon has developed and deployed custom solutions that optimize operations, improve efficiency, and streamline workflows.

With over 10,000 hours of hands-on experience, Gideon specializes in integrating cloud-based ERP systems, HR and recruiting platforms, finance and payroll software, vendor and customer service systems, on-field service tech, supply chain automation, database management, security protocols, and marketing automation.

Gideon not only helps businesses implement systems but also finds ways to keep software costs down and manage users efficiently. He is passionate about building streamlined, automated systems that are easy to use and help businesses run more smoothly without unnecessary complexity.

Current Work

Last updated: Feb 19th, 2025

Starting on December 2nd, 2024, Gideon Harris accepted a position as an Application Support Technician III at Brindlee Fire Services in Huntsville, AL. Brindlee Fire Services recently acquired an organization, Rural Metro, which provides private fire services for residents across the United States.

Gideon's position will primarily consist of assisting, overseeing, and implementing various business operating systems into the company to enable the 1,000+ employees of the organization to execute their work quickly and effectively and remove hurdles from their path with the use of software and automation.

SaaS Expertise

Competencies

Experienced in developing, implementing, and maintaining business operating systems...

1

Custom Cloud ERP  (Project Management, Standard Operating Procedures)

Design and implementation of cloud-based ERP systems tailored to support business operations, project management, and workflow automation. These systems help standardize processes, track project progress, allocate resources efficiently, and ensure that teams follow established operating procedures to maintain consistency and efficiency.

2

HR & Recruiting  (Hiring, Employee Management, Compensation, Performance Review Systems, Offboarding Systems)

Development and integration of HR and recruiting software solutions that streamline hiring workflows, manage employee records, and oversee compensation structures. These systems support performance evaluation, automate onboarding and offboarding, and ensure compliance with labor laws and company policies, enhancing workforce management.

3

Finance  (Payroll, Invoicing, Vendor Billing, Subscriptions)

Implementation of financial management tools that automate payroll processing, manage vendor payments, and track revenue streams. These solutions improve accuracy in financial reporting, ensure timely invoice generation, support subscription-based revenue models, and integrate with other accounting and operational systems for seamless financial oversight.

4

Insurance  (Claims & Reporting)

Development of automated insurance claims processing and reporting systems to minimize manual workload and improve accuracy. These solutions streamline data collection, track claim statuses, generate compliance reports, and integrate with financial systems to ensure transparency and efficiency in insurance-related operations.

5

On-Field Service Tech Software  (Geolocation, Tablet/Phone Applications)

Implementation of software solutions tailored for field service technicians, enabling real-time job tracking, route optimization, and mobile data entry. These applications leverage geolocation technology to monitor technician locations, improve dispatching efficiency, and provide on-the-go access to service requests, client histories, and troubleshooting resources.

6

Vendor Systems  (Purchase Ordering Systems, Vendor Tracking, Automated Billing, Automated Reporting, Vendor Integrations)

Creation of vendor management systems that enhance procurement efficiency by automating purchase orders, vendor tracking, and payment processing. These systems integrate vendor data, generate automated reports, track supplier performance, and ensure compliance with procurement policies while reducing manual intervention.

7

Customer Service  (Support Systems: Email, Texting, Calling, Integrated with Cloud ERP, Live Downtime Reporting, Automated Service Bots, IT Support)

Implementation of multi-channel customer service systems that integrate email, phone, text messaging, and live chat support. These solutions include automation features such as AI-powered chatbots, downtime alerts, and IT support ticketing systems, ensuring quick response times, improved issue resolution, and a seamless customer experience.

8

Dashboards & Reports  (Accounts Receivable, Payable, Sales, Operations, HR, Warehouse)

Development of real-time reporting and dashboard solutions that provide businesses with critical insights into financial, sales, and operational performance. These customizable dashboards aggregate data from multiple sources, track key performance indicators (KPIs), and help businesses make informed decisions through visualized analytics and automated reporting.

9

Inventory & Warehouse  (Inventory Tracking, Automated Reordering Systems, Integration with Finance Software, Integration with Storefront, Check-in/Check-out Ordering Processes)

Implementation of inventory management solutions that track stock levels, automate reordering, and integrate with financial and e-commerce platforms. These systems ensure accurate inventory tracking, streamline check-in/check-out processes, and reduce waste by optimizing stock replenishment based on demand and usage patterns.

10

Supply-Chain  (Processes, Automated Ordering Systems & Reporting, Automated Billing)

Design and optimization of supply chain systems that automate procurement, ordering, and billing processes. These solutions improve coordination between suppliers and warehouses, minimize supply disruptions, generate predictive analytics for demand forecasting, and ensure efficient logistics management.

11

Database  (Clients, Ordering, Vendors, Contacts, Products)

Development and maintenance of structured databases that centralize business-critical data, including client records, order histories, vendor details, and product catalogs. These databases improve accessibility, enable efficient reporting, and ensure data consistency across integrated systems, supporting business intelligence and decision-making.

12

Advanced Integrations  (Custom Integrations Connecting All the Software Seamlessly Together)

Engineering of custom integrations that connect various software solutions, ensuring seamless data exchange and workflow automation. These integrations eliminate data silos, reduce manual entry, and create a unified ecosystem where different platforms, such as ERP, CRM, finance, and HR systems, work cohesively.

13

Training Modules  (Video & Written, Team, Admin, Employees, etc.)

Development of structured training programs, including video tutorials, written guides, and interactive learning modules, to assist teams in adopting new systems. These materials help employees, administrators, and management understand and efficiently use new technologies, reducing training time and improving system adoption rates.

14

Marketing  (Email Drip Campaigns, SMS Drip Campaigns, Integrations with Google Ads, Facebook Ads, Google Analytics)

Implementation of automated marketing tools that streamline email and SMS campaigns, enabling targeted customer outreach. These systems integrate with advertising platforms like Google Ads and Facebook Ads, providing data-driven insights through analytics tools, optimizing marketing strategies, and improving conversion rates.

15

Security   (Email, Computer, Phone, 2FA, Permissions Management)

Deployment of security protocols that safeguard business systems through multi-factor authentication (MFA), role-based access controls, and encrypted communication channels. These solutions protect sensitive data, prevent unauthorized access, and ensure compliance with cybersecurity best practices, reducing risks related to phishing, fraud, and data breaches.

16

Asset Management  (Automated Archiving Systems, Folder Structure Creation, Permissions Management, Automated Backup)

Design and implementation of structured file management solutions that automate data archiving, enforce standardized folder structures, and manage user permissions. These systems ensure secure document storage, enable easy retrieval, and include automated backup mechanisms to protect against data loss or corruption.